Drawing upon our decades long experience in product design, service design and management consultancy, a new vision of policy design was conceived. Our approach aims to challenge the ways policies are being developed and delivered, with a view to improving the users’ experience and to make these policies more efficient, sustainable and cost-effective. This philosophy derives from the way we apply design thinking, with attention for the diversity of users and the emerging uses and needs that command technological and social innovation.
We have assisted public institutions and private companies in decision-making and with the planning, implementation and evaluation of policy instruments for over three decades.